About Us 
 Terms/Conditions 
 Trading Charter 
 Privacy Policy 
 Agent Login 
 DigiCert 
Untitled Document

Privacy Policy

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we, and your travel agent, need to use the information you provide such as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as hotels, transport companies etc. The information may also be supplied to security or credit checking companies, public authorities such as customs / immigration if required by them, or as required by law.

Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not, however, pass on this information to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities or dietary / religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot process your booking. In making this booking, you consent to this information being passed on to the relevant persons.

You are entitled to a copy of information held by us. If you would like to see this, please contact us.

We retain your full contact details and other information in secure files and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means.

We may provide you with details of other goods and services including those of selected third parties. If you do not wish to receive the further information about products and services from either third parties or ourselves please write to: The Data Controller, Timewell’s Travel Ltd, Unit 24, Sefton Industrial Estate, Sefton Lane, Maghull, Merseyside L31 8BX.

Links to Other Websites

Other websites may collect data and personal information. We are not responsible for the actions, content or privacy policies of those websites to which our website www.timewells.co.uk links to.

Changes to the Privacy Policy

We reserve the right to amend this policy as required. Updates will be shown on our website. This policy was last updated: September 2009

Please also view our Booking Terms and Conditions.